IMPORTANT NOTICE

These Marketplace Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "Landlord," or "Renter," as applicable) and StorageTrail, Inc. ("StorageTrail," "we," "our," or "us").

Please read these Terms carefully before accessing or using the StorageTrail Marketplace.

By creating an account, listing property, searching listings, requesting a reservation, booking a property, making a payment, accepting a reservation, or otherwise using the StorageTrail Marketplace, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, you may not use the StorageTrail Marketplace.

These Terms are intended to govern every use of the StorageTrail platform unless a separate written agreement signed by StorageTrail expressly provides otherwise.

ARTICLE 1

DEFINITIONS

For purposes of these Terms, the following definitions apply:

"StorageTrail"

StorageTrail, Inc., its parent companies, subsidiaries, affiliates, successors, assigns, officers, directors, employees, contractors, licensors, agents, and representatives.

"Marketplace"

The online technology platform operated by StorageTrail that enables Landlords and Renters to discover, advertise, reserve, and pay for underutilized real estate.

"Platform"

The StorageTrail website, mobile website, future mobile applications, APIs, software, databases, communication tools, and related technology owned or operated by StorageTrail.

"Landlord"

Any individual or entity listing property or space for rent through StorageTrail.

Landlord includes owners, authorized agents, tenants with authority to sublease, property managers, businesses, municipalities, nonprofit organizations, and any other person legally authorized to make space available.

"Landlord"

Any individual or entity listing property or space for rent through StorageTrail.

Landlord includes owners, authorized agents, tenants with authority to sublease, property managers, businesses, municipalities, nonprofit organizations, and any other person legally authorized to make space available.

"Renter"

Any person or business reserving or renting space through StorageTrail.

"User"

Any individual or entity accessing or using the Platform.

"Listing"

A property advertisement published on StorageTrail describing available rental space.

"Property"

Any real property, portion of real property, or area offered through StorageTrail, including but not limited to:

• Driveways
• Parking spaces
• Commercial buildings
• Industrial buildings
• Warehouses
• Contractor yards
• Vacant land
• Storage facilities
• RV storage
• Boat storage
• Garages
• Barns
• Shops
• Agricultural property
• Office space
• Retail space
• Shipping container space
• Covered parking
• Outdoor storage
• Equipment yards
• Trailer parking
• Fleet parking
• Any other lawful space approved by StorageTrail.

"Reservation"

A confirmed booking accepted through the StorageTrail Marketplace.

"Rental Agreement"

The separate transaction-specific agreement electronically executed between the Landlord and Renter for a particular reservation.

"Property Rules"

The property-specific rules established by the Landlord governing access, use, hours, restrictions, and other operational requirements.

"Rental Fee"

The recurring or one-time amount charged for use of a Property.

"Security Deposit"

Funds required by the Landlord as security for performance of the Rental Agreement.

"Recurring Payment"

Automatic periodic charges authorized by the Renter.

"Transaction"

Any reservation, payment, refund, cancellation, communication, agreement execution, or other interaction occurring through the Marketplace.

"Prohibited Property"

Items or materials prohibited by applicable law, these Terms, the Rental Agreement, or Property Rules.

"Content"

All text, photographs, graphics, videos, logos, reviews, maps, descriptions, pricing information, documents, software, and other information displayed through the Platform.

ARTICLE 2

ACCEPTANCE OF TERMS

These Terms become legally binding immediately upon any of the following:

• Creating a StorageTrail account;
• Browsing listings;
• Listing property;
• Requesting a reservation;
• Accepting a reservation;
• Making a payment;
• Executing a Rental Agreement;
• Using any feature of the Platform.

Your continued use of StorageTrail constitutes acceptance of these Terms and any future modifications made in accordance with Article 30.

If you are accepting these Terms on behalf of a business entity, you represent and warrant that you possess authority to bind that entity.

If you do not possess such authority, you must not use the Platform on behalf of that entity.

ARTICLE 3

ABOUT STORAGETRAIL

StorageTrail is a technology company operating an online marketplace that connects individuals and businesses seeking to monetize underutilized real estate with individuals and businesses seeking storage, parking, or other lawful space.

• Property advertising
• Listing management
• Search functionality
• Reservation processing
• Payment processing through third-party providers
• Electronic agreements
• Communication tools
• Transaction records
• Account management

StorageTrail does not own, lease, possess, inspect, supervise, manage, or control the Properties listed by Landlords unless expressly stated in a separate written agreement.

StorageTrail is not a warehouse operator, self-storage facility owner, bailee, insurer, property manager, or real estate broker merely by operating the Marketplace.

The contractual relationship for the rental of a Property exists solely between the Landlord and the Renter, except to the extent StorageTrail separately agrees in writing to provide additional services.

StorageTrail reserves the right to modify, suspend, discontinue, or enhance any feature of the Marketplace at any time, with or without notice, subject to applicable law.

ARTICLE 4

ELIGIBILITY

To use StorageTrail, you represent and warrant that you:

• 1.Are at least eighteen (18) years of age or the age of majority in your jurisdiction, whichever is greater.
• 2.Have the legal capacity to enter into binding contracts.
• 3.Will provide accurate, current, and complete information.
• 4.Will promptly update your information if it changes.
• 5.Will comply with all applicable federal, state, and local laws.
• 6.Will not use the Platform for unlawful purposes.
• 7.Are not prohibited from using the Platform under applicable law.
• 8.Are not acting on behalf of any sanctioned individual or entity.
• 9.Have authority to use any payment method submitted.
• 10.If listing Property, possess legal authority to rent or otherwise make the Property available.

StorageTrail does not own, lease, possess, inspect, supervise, manage, or control the Properties listed by Landlords unless expressly stated in a separate written agreement.

ARTICLE 5

USER ACCOUNTS

Users may be required to create an account before accessing certain Marketplace features.

Each User is responsible for maintaining the confidentiality of account credentials and is responsible for all activity occurring under the account.

Users agree to notify StorageTrail immediately of any suspected unauthorized access or security breach.

StorageTrail reserves the right to require identity verification, business verification, proof of ownership, proof of authority, government-issued identification, or other documentation before permitting Listings, Reservations, payments, withdrawals, or continued use of the Platform.

StorageTrail may suspend, restrict, or permanently terminate any account if it reasonably believes the account has been used for fraud, misrepresentation, unlawful conduct, abusive behavior, or violations of these Terms.

Users may not create multiple accounts to evade restrictions or enforcement actions.

StorageTrail does not guarantee uninterrupted access to user accounts and may temporarily suspend access for maintenance, security investigations, fraud prevention, legal compliance, or system upgrades.

ARTICLE 6

MARKETPLACE SERVICES

StorageTrail provides an online technology platform designed to facilitate the discovery, reservation, and rental of underutilized real estate.

Subject to these Terms, StorageTrail may provide services including:

• Property listing and advertising
• Search and filtering functionality
• User account management
• Reservation processing
• Payment processing through third-party payment providers
• Electronic execution of Rental Agreements
• Automated recurring payment processing
• Email and SMS notifications (where offered)
• Transaction history
• Administrative tools for Landlords
• Customer support

StorageTrail reserves the right, at its sole discretion and subject to applicable law, to:

• Accept or reject any Listing.
• Edit Listings for formatting, grammar, or consistency without changing material information.
• Remove Listings that violate these Terms or applicable law.
• Suspend or terminate Listings.
• Limit the visibility of Listings.
• Refuse service to any User.
• Investigate suspected fraud or misuse.
• Suspend transactions pending investigation.
• Modify Marketplace features, functionality, or pricing.

Nothing in these Terms obligates StorageTrail to publish or maintain any Listing.

ARTICLE 7

LANDLORD RESPONSIBILITIES

Each Landlord represents and warrants that they have all legal authority necessary to offer the listed Property for rent.

The Landlord is solely responsible for the Property, including but not limited to:

• Ownership or legal authority to rent
• Compliance with all applicable laws, ordinances, zoning requirements, permits, and HOA rules
• Accuracy of all Listing information
• Pricing
• Availability
• Measurements and dimensions
• Photographs
• Property descriptions
• Amenities
• Utilities
• Access procedures
• Property Rules
• Security measures
• Maintenance
• Condition of the Property
• Insurance coverage
• Taxes
• Safe operation of the Property

The Landlord agrees to promptly update Listings whenever information changes.

The Landlord shall honor confirmed reservations except where cancellation is permitted under the Rental Agreement or required by law.

The Landlord is solely responsible for communicating any temporary closures, maintenance, construction, or other conditions affecting access.

StorageTrail is entitled to rely upon information supplied by the Landlord without independent verification.

ARTICLE 8

RENTER RESPONSIBILITIES

Each Renter agrees that they are solely responsible for determining whether a Property meets their needs before entering into a Rental Agreement.

The Renter agrees to:

• Use the Property only for lawful purposes.
• Store only lawful property.
• Comply with all Property Rules.
• Pay all charges when due.
• Maintain accurate payment information.
• Maintain current contact information.
• Secure their own property where applicable.
• Obtain insurance if desired.
• Promptly report any issues to the Landlord.
• Comply with all federal, state, and local laws.

The Renter is responsible for ensuring that any vehicle, trailer, boat, RV, equipment, or other stored property complies with applicable laws and Property Rules.

The Renter shall not interfere with the Landlord's operations or other users of the Property.

ARTICLE 9

PROPERTY LISTINGS

StorageTrail provides a marketplace through which Landlords may advertise available Properties.

Each Listing is created using information supplied by the Landlord.

StorageTrail does not independently verify:

• Property ownership
• Property dimensions
• Pricing
• Availability
• Suitability
• Accessibility
• Structural condition
• Security features
• Utilities
• Amenities
• Access hours
• Photographs
• Videos
• Mapping information

Listings may include photographs, videos, maps, diagrams, AI-assisted content, usergenerated content, or other materials provided by Landlords or generated using third-party technologies.

StorageTrail does not warrant the accuracy, completeness, or suitability of Listing content.

Landlords remain solely responsible for ensuring Listing accuracy.

StorageTrail reserves the right to remove, suspend, edit, or reject any Listing at any time.

ARTICLE 10

PROPERTY RULES

Each Property may have Property Rules established solely by the Landlord.

Property Rules may include:

• Access days
• Access hours
• Entrance locations
• Exit locations
• Gate codes
• Lock combinations
• Keys
• Security procedures
• Parking restrictions
• Vehicle size limits
• Weight restrictions
• Height restrictions
• Speed limits
• Loading procedures
• Noise restrictions
• Smoking restrictions
• Lighting requirements
• Required safety equipment
• Emergency contact information
• Site-specific operational requirements

Property Rules become part of every Reservation and Rental Agreement.

Failure to comply with Property Rules may result in suspension of access, cancellation of the Reservation, or other remedies available under the Rental Agreement or applicable law.

StorageTrail does not create, supervise, enforce, or guarantee Property Rules.

ARTICLE 11

RESERVATIONS

A Reservation becomes effective only after:

• 1.The requested Property is available.
• 2.Required information has been submitted.
• 3.Required payments have been authorized.
• 4.The Rental Agreement has been electronically executed.
• 5.The Reservation has been confirmed through the Platform.

StorageTrail may decline or cancel a Reservation if:

• Fraud is suspected.
• Payment authorization fails.
• Required information is incomplete.
• Identity verification cannot be completed.
• The Listing has been removed.
• The Property becomes unavailable.
• A technical error occurs.
• Required legal documentation has not been completed.

A Reservation confirmation does not create ownership rights in the Property and grants only the contractual right to occupy the rented space under the applicable Rental Agreement.

ARTICLE 12

BOOKING PROCESS

The standard booking process is expected to include the following steps:

• 1.The requested Property is available.
• 2.Required information has been submitted.
• 3.Required payments have been authorized.
• 4.The Rental Agreement has been electronically executed.
• 5.The Reservation has been confirmed through the Platform.

StorageTrail may decline or cancel a Reservation if:

A Reservation confirmation does not create ownership rights in the Property and grants only the contractual right to occupy the rented space under the applicable Rental Agreement.

ARTICLE 13

PAYMENTS AND BILLING

StorageTrail facilitates payments through one or more third-party payment processors ("Payment Processor"), such as Stripe. StorageTrail is not a bank, money transmitter, escrow company, or financial institution unless expressly authorized by law.

All payments made through the Platform are subject to these Terms and the terms of the applicable Payment Processor.

By submitting payment information, the Renter represents and warrants that they are authorized to use the selected payment method and authorize StorageTrail and its Payment Processor to charge all amounts due under the applicable Rental Agreement.

The Renter is responsible for ensuring that payment information remains current and valid throughout the rental term.

StorageTrail reserves the right to decline, suspend, or cancel transactions that cannot be successfully processed or that appear fraudulent, unauthorized, or otherwise inconsistent with these Terms.

ARTICLE 14

RECURRING PAYMENTS

Unless otherwise stated in the applicable Rental Agreement, rentals are billed on a recurring basis.

By completing a Reservation, the Renter authorizes StorageTrail and its Payment Processor to automatically charge the designated payment method for:

• Monthly Rental Fees
• Applicable taxes
• Security Deposits (if applicable)
• Approved late fees
• Other charges expressly authorized under the Rental Agreement

Recurring charges continue until the Rental Agreement is terminated in accordance with its terms.

The Renter remains responsible for payment even if a recurring payment fails due to:

• Expired payment cards
• Insufficient funds
• Payment processor declines
• Bank restrictions
• Technical errors not caused by StorageTrail

Failure of automatic billing does not waive the Renter's payment obligations.

ARTICLE 15

PAYMENT FAILURES

• Retry the payment
• Notify the Renter
• Suspend future reservations
• Suspend Marketplace privileges
• Restrict account access
• Suspend access to the Property as permitted by the Rental Agreement and applicable law
• Cancel the Reservation where permitted
• Refer unpaid balances for collection

StorageTrail is not responsible for fees charged by financial institutions as a result of failed payment attempts.

ARTICLE 16

SECURITY DEPOSITS

Some Properties may require a Security Deposit.

The amount, purpose, conditions, deductions, and return of any Security Deposit are determined solely by the Landlord unless otherwise expressly stated.

StorageTrail may facilitate the collection or transfer of Security Deposits but does not independently determine:

• Whether deductions are appropriate
• The amount of deductions
• Damage claims
• Cleaning charges
• Deposit disputes

Unless otherwise required by law or expressly agreed by StorageTrail, disputes regarding Security Deposits are between the Landlord and the Renter.

ARTICLE 17

REFUNDS

Refund eligibility is governed by:

• 1.The Rental Agreement;
• 2.The applicable cancellation policy;
• 3.Applicable law.

StorageTrail may facilitate refunds but is not obligated to issue refunds beyond those required by applicable law or expressly authorized by the Landlord.

Refund processing times depend upon the Payment Processor and the financial institution issuing the payment method.

StorageTrail is not responsible for delays caused by third-party payment processors or financial institutions.

ARTICLE 18

CHARGEBACKS

A chargeback occurs when a financial institution reverses a payment.

If a Renter initiates a chargeback, StorageTrail may:

• Suspend the Reservation
• Suspend the User account
• Request additional documentation
• Contest the chargeback
• Recover associated fees where permitted by law
• Terminate Marketplace access for abusive chargeback activity

The Renter agrees to first contact StorageTrail regarding billing concerns before initiating a chargeback whenever reasonably possible.

Fraudulent or abusive chargebacks may result in permanent removal from the Marketplace.

ARTICLE 19

TAXES

Landlords are solely responsible for determining and complying with all tax obligations associated with renting their Property.

This includes, where applicable:

• Federal income taxes
• State income taxes
• Local taxes
• Sales or use taxes
• Occupancy taxes
• Business licensing requirements
• Property-related taxes

StorageTrail does not provide tax, accounting, or legal advice.

Users should consult their own professional advisors regarding tax obligations.

StorageTrail may collect or remit taxes where required by applicable law.

ARTICLE 20

CANCELLATIONS

Cancellation rights are governed primarily by the applicable Rental Agreement.

Unless otherwise specified:

By the Renter

A Renter may request cancellation through the Platform.

Any refund, credit, or continuing payment obligation will be determined by:

• The Rental Agreement
• Applicable cancellation policies
• Applicable law

By the Landlord

A Landlord should avoid canceling confirmed Reservations except when reasonably necessary.

Repeated cancellations may result in:

• Reduced Listing visibility
• Account restrictions
• Suspension from the Marketplace

StorageTrail reserves the right to cancel Reservations when reasonably necessary to protect the Marketplace, Users, or comply with legal obligations.

ARTICLE 21

SUBSCRIPTIONS AND TERMINATION OF RENTAL

Unless otherwise stated in the Rental Agreement, rentals are month-to-month.

Either party may terminate the rental in accordance with:

• The Rental Agreement
• Applicable cancellation policies
• Applicable law

Termination of a Rental Agreement does not automatically terminate a User's StorageTrail account.

Recurring billing continues until the Rental Agreement has been properly terminated and all outstanding balances have been paid.

ARTICLE 22

FEES

StorageTrail may charge fees including, but not limited to:

• Marketplace service fees
• Payment processing fees
• Booking fees
• Subscription fees
• Administrative fees
• Late payment fees (where applicable)
• Returned payment fees (where applicable)

Applicable fees will be disclosed before they are charged whenever required by law.

StorageTrail reserves the right to modify its fee structure prospectively by updating these Terms or providing other notice where required.

ARTICLE 23

THIRD-PARTY PAYMENT PROCESSORS

StorageTrail relies on independent third-party payment providers to process financial transactions.

StorageTrail does not control the operations of those providers and is not responsible for:

• Payment processor outages
• Banking system failures
• Delayed transfers
• Fraud detection holds
• Bank policies
• Financial institution errors
• Currency conversion issues (if applicable)

Users acknowledge that payment processing is also governed by the terms and policies of the applicable Payment Processor.

ARTICLE 24

ERRORS, OMISSIONS, AND INFORMATION ACCURACY

StorageTrail operates a technology marketplace that publishes information supplied primarily by Landlords and, in some cases, Renters or other third parties.

StorageTrail does not independently verify the accuracy, completeness, or reliability of Listing information before publication.

Accordingly, StorageTrail does not guarantee the accuracy of any Listing, including but not limited to:

• Property addresses
• Maps
• GPS locations
• Driving directions
• Property boundaries
• Measurements
• Square footage
• Dimensions
• Ceiling heights
• Photographs
• Videos
• Drone imagery
• Virtual tours
• AI-generated or AI-enhanced images
• Property descriptions
• Amenities
• Utilities
• Access instructions
• Availability
• Pricing
• Security features
• Zoning
• Vehicle capacity
• Load limits
• Weight limits
• Permitted uses
• Internet or cellular coverage
• Neighborhood conditions

Users acknowledge that Listings may contain inadvertent errors or omissions.

The Landlord bears sole responsibility for ensuring that Listing information remains accurate and current.

StorageTrail reserves the right, but has no obligation, to edit, correct, remove, or update Listing information at any time.

ARTICLE 25

PROPERTY CONDITION

StorageTrail does not inspect Properties.

StorageTrail does not supervise Properties.

StorageTrail does not certify Properties.

StorageTrail does not guarantee that any Property is:

• Safe
• Secure
• Structurally sound
• Code compliant
• Properly maintained
• Suitable for any particular purpose
• Accessible
• Free from defects
• Free from environmental hazards
• Free from pests
• Free from moisture
• Free from mold
• Free from flooding
• Free from theft
• Free from criminal activity

Each Renter is solely responsible for determining whether a Property is appropriate for their intended use before storing property.

ARTICLE 26

NO WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM, ALL LISTINGS, ALL CONTENT, AND ALL MARKETPLACE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."

STORAGETRAIL DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF:

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• QUIET ENJOYMENT
• ACCURACY
• RELIABILITY
• AVAILABILITY
• SECURITY
• PERFORMANCE

StorageTrail does not warrant that:

• the Platform will operate without interruption;
• the Platform will always be available;
• the Platform will be error-free;
• Listings will remain available;
• Reservations will always be successful;
• communications will always be delivered;
• the Platform will be free of viruses or malicious code.

ARTICLE 27

INSURANCE

StorageTrail does not insure:

• Properties
• Buildings
• Vehicles
• Boats
• RVs
• Equipment
• Inventory
• Personal property
• Business property
• Stored property

StorageTrail strongly recommends that:

Landlords maintain appropriate property and liability insurance.

Renters maintain insurance covering all stored property.

Users acknowledge that they are solely responsible for determining the insurance appropriate for their circumstances.

ARTICLE 28

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, STORAGETRAIL SHALL NOT BE LIABLE FOR ANY LOSS, DAMAGE, COST, EXPENSE, CLAIM, OR LIABILITY ARISING FROM OR RELATED TO:

• Theft
• Burglary
• Fire
• Smoke
• Flood
• Water intrusion
• Roof leaks
• Earthquake
• Wildfire
• Tornado
• Hurricane
• Wind
• Lightning
• Weather events
• Vandalism
• Rodents
• Insects
• Mold
• Mildew
• Rust
• Corrosion
• Environmental contamination
• Utility failures
• Internet outages
• Cellular outages
• GPS inaccuracies
• Mapping errors
• Structural defects
• Construction activities
• Acts or omissions of Landlords
• Acts or omissions of Renters
• Acts or omissions of third parties
• Vehicle damage
• Personal injury
• Property damage
• Lost profits
• Business interruption
• Data loss
• Identity theft
• Cyberattacks
• Ransomware
• Fraud
• Payment processor failures
• Banking delays
• Platform downtime
• Reservation errors
• Scheduling conflicts
• Pricing errors
• Listing inaccuracies
• Force majeure events

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STORAGETRAIL'S AGGREGATE LIABILITY ARISING FROM OR RELATED TO A PARTICULAR TRANSACTION SHALL NOT EXCEED THE AMOUNT OF MARKETPLACE FEES RETAINED BY STORAGETRAIL FOR THAT TRANSACTION.

Nothing in these Terms limits liability to the extent such limitation is prohibited by applicable law.

ARTICLE 29

RELEASE OF CLAIMS

To the fullest extent permitted by applicable law, each User releases StorageTrail and its officers, directors, employees, contractors, affiliates, successors, and assigns from claims arising out of or related to disputes between Landlords and Renters.

This includes disputes concerning:

• Access
• Pricing
• Property condition
• Property damage
• Personal property
• Security deposits
• Maintenance
• Property Rules
• Cancellations
• Availability
• Alleged misrepresentations
• Neighbor disputes
• Noise
• Parking
• Towing
• Keys
• Gate codes
• Utilities

Users acknowledge that StorageTrail is not responsible for resolving every dispute between marketplace participants.

ARTICLE 30

INDEMNIFICATION

To the fullest extent permitted by applicable law, each Landlord and each Renter agrees to defend, indemnify, and hold harmless StorageTrail, its parent companies, subsidiaries, affiliates, officers, directors, employees, contractors, successors, assigns, and agents from and against any claims, actions, demands, liabilities, damages, judgments, settlements, fines, penalties, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Their Listings;
• Their Reservations;
• Their Rental Agreements;
• Their breach of these Terms;
• Their negligence;
• Their intentional misconduct;
• Their violation of law;
• Their infringement of another person's rights;
• Injury to persons;
• Damage to property;
• Tax obligations;
• Environmental contamination caused by them;
• Storage or transportation of prohibited items;
• Any information they submit to the Platform.

This obligation survives termination of these Terms.

ARTICLE 31

FRAUD PREVENTION AND IDENTITY VERIFICATIONFRAUD PREVENTION AND IDENTITY VERIFICATION

StorageTrail invests substantial resources to introduce Landlords and Renters through its Marketplace.
 Accordingly, if a Landlord and Renter are introduced through StorageTrail, they agree not to intentionally circumvent the Platform for the purpose of avoiding agreed Marketplace fees associated with that transaction.
 Nothing in this Article prohibits the parties from engaging in lawful business relationships beyond the scope of the transaction introduced through StorageTrail, provided doing so does not violate any applicable agreement between the parties or applicable law. StorageTrail reserves the right to suspend or terminate Marketplace access for Users who intentionally attempt to circumvent the Platform in violation of these Terms.

StorageTrail may request:

• Government-issued identification
• Business records
• Proof of ownership
• Proof of authority to rent
• Insurance information
• Vehicle registration
• Additional supporting documentation reasonably necessary to investigate suspected fraud or verify compliance

StorageTrail may cooperate with law enforcement or governmental authorities when legally required or when it reasonably believes doing so is appropriate.

StorageTrail may cooperate with law enforcement or governmental authorities when legally required or when it reasonably believes doing so is appropriate.

ARTICLE 32

ANTI-CIRCUMVENTION

The Platform, including its software, design, layout, user interface, databases, graphics, logos, trademarks, service marks, trade dress, text, source code, object code, compilations, and other proprietary materials are owned by StorageTrail or its licensors and are protected by applicable intellectual property laws.

Accordingly, if a Landlord and Renter are introduced through StorageTrail, they agree not to intentionally circumvent the Platform for the purpose of avoiding agreed Marketplace fees associated with that transaction.

Except as expressly permitted by these Terms, Users may not:

StorageTrail reserves the right to suspend or terminate Marketplace access for Users who intentionally attempt to circumvent the Platform in violation of these Terms.

ARTICLE 33

PLATFORM AVAILABILITY

StorageTrail continually improves its Marketplace and may perform maintenance, updates, security enhancements, or feature modifications.

The Platform may occasionally become unavailable because of:

• Scheduled maintenance
• Modify
• Emergency maintenance
• Software updates
• Hardware failures
• Internet outages
• Cybersecurity incidents
• Third-party service interruptions
• Force majeure events

StorageTrail does not guarantee uninterrupted access to the Platform and shall not be liable for temporary interruptions or resulting losses, except to the extent required by applicable law.

ARTICLE 34

INTELLECTUAL PROPERTY

StorageTrail continually improves its Marketplace and may perform maintenance, updates, security enhancements, or feature modifications.

Accordingly, if a Landlord and Renter are introduced through StorageTrail, they agree not to intentionally circumvent the Platform for the purpose of avoiding agreed Marketplace fees associated with that transaction.

Except as expressly permitted by these Terms, Users may not:

• Copy
• Modify
• Distribute
• Sell
• License
• Reverse engineer
• Decompile
• Disassemble
• Reproduce
• Republish
• Create derivative works
• Use automated tools to access the Platform
• Remove copyright or trademark notices

Nothing in these Terms transfers ownership of StorageTrail's intellectual property.

All rights not expressly granted are reserved.

ARTICLE 35

USER CONTENT

Users retain ownership of content they submit to the Platform, including photographs, videos, descriptions, pricing, reviews, and other materials ("User Content").

By submitting User Content, the User grants StorageTrail a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to:

• Host
• Store
• Copy
• Display
• Publish
• Modify formatting
• Translate
• Distribute
• Promote
• Advertise
• Reproduce

such User Content solely for operating, improving, marketing, and promoting the Marketplace

Users represent that they possess all necessary rights to grant this license.

Users remain solely responsible for User Content.

StorageTrail may remove User Content at any time.

ARTICLE 36

ACCEPTABLE USE

Users agree to use the Platform only for lawful purposes.

Users shall not:

• Violate any law
• Harass others
• Threaten others
• Defraud others
• Submit false information
• Misrepresent ownership
• Interfere with Platform operations
• Circumvent Marketplace fees
• Access another person's account
• Upload malicious software
• Attempt unauthorized access
• Scrape Listings
• Harvest email addresses
• Use bots without authorization
• Manipulate search rankings
• Post misleading reviews
• Engage in spam
• Abuse customer support

StorageTrail may suspend or terminate accounts for violations of this Article.

ARTICLE 37

PROHIBITED CONDUCT

Without limiting Article 36, Users shall not:

• Offer stolen property
• Offer unlawful Property
• Offer Property they are not authorized to rent
• Attempt identity theft
• Commit payment fraud
• Launder money
• Circumvent sanctions
• Upload offensive or illegal content
• Interfere with investigations
• Threaten StorageTrail employees
• Attempt to damage Platform security
• Conduct denial-of-service attacks
• Reverse engineer Platform security
• Misuse API functionality
• Misrepresent insurance coverage
• Misrepresent Property condition

StorageTrail reserves the right to immediately suspend or terminate accounts engaged in prohibited conduct.

ARTICLE 38

USER FEEDBACK

Users may voluntarily submit ideas, feature requests, suggestions, comments, improvements, or other feedback regarding the Marketplace.

Users acknowledge that StorageTrail may collect information necessary to:

StorageTrail shall own all improvements developed from such feedback.

Users waive any claim arising from StorageTrail's use of submitted ideas

ARTICLE 39

PRIVACY

StorageTrail's collection and use of personal information is governed by its Privacy Policy, which is incorporated into these Terms by reference.

Users acknowledge that StorageTrail may collect information necessary to:

• Operate the Marketplace
• Process payments
• Verify identities
• Prevent fraud
• Improve Platform functionality
• Comply with legal obligations
• Misrepresent Property condition

StorageTrail may share information with trusted third-party service providers where reasonably necessary to provide Marketplace services or comply with law

StorageTrail will handle personal information in accordance with applicable privacy laws.

ARTICLE 40

ELECTRONIC COMMUNICATIONS

By using the Platform, Users consent to receive communications electronically.

Such communications may include:

• Reservation confirmations
• Payment receipts
• Rental Agreements
• Marketplace updates
• Security notices
• Billing notices
• Account notifications
• Customer support responses
• Legal notices
• Marketing communications (subject to applicable law and opt-out rights)

Electronic communications satisfy legal requirements that communications be in writing, where permitted by law.

ARTICLE 41

ELECTRONIC SIGNATURES

Users agree that clicking:

• "I Agree"
• "Accept"
• "Reserve Now"
• "Book Now"
• "Submit"

or applying an electronic signature constitutes their legal signature to the fullest extent permitted by applicable law.

Electronic signatures shall have the same legal effect as handwritten signatures.

Users agree not to dispute the enforceability of an electronically executed agreement solely because it was executed electronically.

ARTICLE 42

DISPUTE RESOLUTION

StorageTrail encourages Users to resolve disputes directly whenever practical.

Nothing in these Terms prevents StorageTrail from attempting to facilitate communication between Users; however, StorageTrail has no obligation to mediate disputes.

Except where prohibited by applicable law, Users agree that disputes involving StorageTrail shall be governed by the dispute resolution provisions contained in these Terms.

Note: Before launch, have California counsel determine whether arbitration, court litigation, or a hybrid approach is best for your business model.

ARTICLE 43

GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict-of-law principles, except where another jurisdiction's law is required by applicable law.

Subject to any valid arbitration agreement or mandatory legal requirements, the parties consent to the jurisdiction of the state and federal courts located in California.

ARTICLE 44

ATTORNEYS' FEES

To the extent permitted by applicable law, the prevailing party in any legal action arising from these Terms may recover its reasonable attorneys' fees, court costs, and litigation expenses, if authorized by applicable law or contract.

Nothing in this Article limits any rights that cannot legally be waived.

ARTICLE 45

ASSIGNMENT

Users may not assign or transfer their rights or obligations under these Terms without StorageTrail's prior written consent.

StorageTrail may assign these Terms, in whole or in part, in connection with:

• A merger
• Acquisition
• Financing
• Reorganization
• Sale of assets
• Corporate restructuring

These Terms shall bind and benefit the parties and their permitted successors and assigns.

ARTICLE 46

SURVIVAL

The following Articles survive termination of these Terms to the extent applicable:

• Payment obligations
• Limitation of Liability
• Release of Claims
• Indemnification
• Intellectual Property
• Privacy obligations
• Dispute Resolution
• Governing Law
• Attorneys' Fees
• Anti-Circumvention
• Miscellaneous provisions intended by their nature to survive

ARTICLE 47

SEVERABILITY

If any provision of these Terms is held invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect to the fullest extent permitted by law.

The invalid provision shall be modified only to the minimum extent necessary to make it enforceable while preserving its original intent.

ARTICLE 48

RELATIONSHIP OF THE PARTIES

StorageTrail operates solely as an independent technology marketplace.

Nothing contained in these Terms, any Listing, Reservation, Rental Agreement, or other communication shall be construed as creating any of the following relationships between StorageTrail and any User:

• Employer and employee
• Principal and agent
• Partnership
• Joint venture
• Fiduciary relationship
• Property manager
• Broker
• Bailee 6
• Landlord
• Tenant
• Franchisor
• Representative

Each Landlord and Renter acts solely on their own behalf.

StorageTrail does not control the day-to-day operations of any Property or the conduct of Users.

ARTICLE 49

THIRD-PARTY SERVICES

The Platform may integrate with or rely upon third-party providers, including but not limited to:

• Stripe
• Mapping providers
• Email providers
• SMS providers
• Identity verification providers
• Cloud hosting providers
• Analytics providers
• Customer support platforms

Use of third-party services may also be governed by the applicable provider's own terms and privacy policies.

Use of third-party services may also be governed by the applicable provider's own terms and privacy policies.

ARTICLE 50

MODIFICATIONS TO THE PLATFORM

StorageTrail continually develops and improves the Marketplace.

Accordingly, StorageTrail may:

• Add new features
• Remove features
• Modify functionality
• Change pricing models
• Identity verification providers
• Improve security
• Update software
• Introduce beta features
• Discontinue services

StorageTrail may make such changes without prior notice except where notice is required by applicable law.

Nothing in these Terms guarantees that any specific feature will remain available indefinitely.

ARTICLE 51

MODIFICATIONS TO THESE TERMS

StorageTrail may revise these Terms from time to time.

When material changes are made, StorageTrail will provide notice in a manner reasonably designed to inform Users, which may include:

• Website notice
• Email
• Account notification
• Other electronic communication

Continued use of the Platform after revised Terms become effective constitutes acceptance of the revised Terms, except where additional consent is required by applicable law.

ARTICLE 52

NOTICES

Except where prohibited by law, Users agree that StorageTrail may provide notices electronically.

Notices may be delivered by:

• Email
• Website posting
• Account notification
• SMS (where consent has been provided)

Users are responsible for maintaining current contact information.

Failure to receive notice because of outdated contact information shall not invalidate otherwise effective notices.

ARTICLE 53

NO WAIVER

Failure by StorageTrail to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

Any waiver must be in writing and signed by an authorized representative of StorageTrail.

ARTICLE 54

HEADINGS

Section titles and headings are included solely for convenience and shall not affect interpretation of these Terms.

ARTICLE 55

ENTIRE AGREEMENT

These Terms, together with:

• The applicable Rental Agreement;
• The Privacy Policy;
• Any Property Rules;
• Any policies expressly incorporated by reference;
• Any additional written agreement executed by StorageTrail and the User;

constitute the entire agreement between the parties concerning the use of the Platform.

These documents supersede all prior discussions, negotiations, representations, understandings, and agreements relating to the Marketplace.

ARTICLE 56

CONTACT INFORMATION

Questions regarding these Terms may be directed to:

StorageTrail, Inc.

Website: https://storagetrail.com/

Support E-Mail: info@storagetrail.com

SCHEDULE A

PROPERTY RULES ADDENDUM

Each Listing may include Property-specific rules established solely by the Landlord.

Examples include:

• Access hours
• Entrance location
• Exit location
• Gate code
• Lock instructions
• Parking instructions
• Vehicle restrictions
• Maximum dimensions
• Weight restrictions
• Height restrictions
• Speed limits
• Loading and unloading procedures
• Noise restrictions
• Smoking restrictions
• Lighting requirements
• Site contact
• Emergency contact
• Other operational requirements

Support E-Mail: info@storagetrail.com

Property Rules become part of every Reservation and Rental Agreement.

SCHEDULE B

PROHIBITED PROPERTY

Unless expressly authorized by law and by the Landlord, the following may not be stored:

• Illegal drugs or controlled substances
• Stolen property
• Explosives
• Fireworks prohibited by law
• Hazardous waste
• Toxic chemicals
• Radioactive materials
• Biological hazards
• Human remains
• Live animals
• Perishable food where prohibited
• Flammable liquids beyond lawful limits
• Counterfeit goods
• Property the User does not lawfully own or possess

Users are solely responsible for complying with all applicable laws regarding stored property.

SCHEDULE C

PAYMENT AUTHORIZATION

By submitting payment information, the Renter authorizes StorageTrail and its Payment Processor to:

• Charge recurring Rental Fees
• Collect Security Deposits
• Process approved refunds
• Process authorized adjustments
• Retry failed payments where appropriate
• Collect authorized late fees and other charges permitted under the Rental Agreement

The Renter may revoke recurring payment authorization only by properly terminating the applicable Rental Agreement in accordance with its terms and applicable law.

ACKNOWLEDGMENT AND ACCEPTANCEN

BY ACCESSING OR USING THE STORAGETRAIL MARKETPLACE, CREATING AN ACCOUNT, LISTING PROPERTY, REQUESTING A RESERVATION, ACCEPTING A RESERVATION, MAKING A PAYMENT, OR EXECUTING A RENTAL AGREEMENT, YOU ACKNOWLEDGE THAT:

• You have read these Marketplace Terms of Service.
• You understand these Marketplace Terms of Service.
• You agree to be legally bound by these Marketplace Terms of Service.
• You have had the opportunity to seek independent legal advice before accepting these Terms.
• You agree that electronic acceptance and electronic signatures are intended to be legally binding to the fullest extent permitted by applicable law.