1. INTRODUCTION

Welcome to StorageTrail.

StorageTrail, Inc. ("StorageTrail," "we," "our," or "us") respects your privacy and is committedto protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and safeguard information when you use the StorageTrail Marketplace, including our website, mobile website, future mobile applications, and related services (collectively, the "Platform").

By using the Platform, you acknowledge that you have read and understood this Privacy Policy.

2. INFORMATION WE COLLECT

We may collect the following categories of information.

Personal Information

• Name
• Email address
• Telephone number
• Mailing address
• Username
• Password (stored in encrypted form)
• Company name
• Business information

Identity Verification Information

Where necessary, we may collect:

• Government-issued identification
• Property ownership documentation
• Business licenses
• Tax identification information
• Other verification documents

Payment Information

Payments are processed by independent third-party payment processors (such as Stripe).

StorageTrail generally does not store complete credit card or debit card numbers.

We may receive limited payment information, including:

• Payment status
• Transaction ID
• Card type
• Last four digits
• Payment authorization status

Property Information

Landlords may submit:

• Property address
• Property descriptions
• Property photographs
• Videos
• Maps
• Pricing
• Availability
• Amenities
• Property Rules
• Access instructions

Transaction Information

We collect information regarding:

• Reservations
• Rental Agreements
• Recurring payments
• Refunds
• Security deposits
• Customer support interactions
• Communications between users conducted through the Platform

Device Information

We may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Language settings
• Time zone
• Internet service provider
• Pages viewed
• Referral URLs
• Date and time of access
• Diagnostic information

3. HOW WE USE YOUR INFORMATION

We may use information to:

• Operate the Marketplace
• Create and maintain user accounts
• Verify identities
• Process reservations
• Process recurring payments
• Generate Rental Agreements
• Provide customer support
• Prevent fraud
• Detect unauthorized activity
• Improve Platform performance
• Analyze Marketplace usage
• Personalize user experiences
• Send service-related communications
• Send marketing communications (where permitted)
• Comply with legal obligations
• Enforce our agreements

4. HOW WE SHARE INFORMATION

We may share information with:

• Landlords
• Renters
• Payment processors
• Identity verification providers
• Cloud hosting providers
• Email providers
• SMS providers
• Analytics providers
• Professional advisors
• Government agencies when required by law
• Law enforcement where legally permitted

StorageTrail does not sell users' personal information.

5. DATA SECURITY

StorageTrail maintains commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.

Despite these efforts, no electronic transmission or storage system can be guaranteed to be completely secure.

Accordingly, StorageTrail cannot guarantee absolute security.

6. DATA RETENTION

StorageTrail retains information for as long as reasonably necessary to:

• Operate the Marketplace
• Complete transactions
• Maintain business records
• Detect fraud
• Resolve disputes
• Enforce agreements
• Comply with legal obligations

When information is no longer required, it may be securely deleted or anonymized in accordance with applicable law.

7. YOUR PRIVACY RIGHTS

Depending upon your jurisdiction, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion of eligible information
• Request a copy of your information
• Opt out of certain communications
• Exercise other rights provided under applicable privacy laws

StorageTrail will respond to qualifying requests in accordance with applicable law.

8. THIRD-PARTY WEBSITES

The Platform may contain links to third-party websites.

StorageTrail is not responsible for the privacy practices or content of third-party websites.

Users should review the privacy policies of those websites independently.

9. CHILDREN'S PRIVACY

The Platform is intended for users who are at least eighteen (18) years of age.

StorageTrail does not knowingly collect personal information from children.

If StorageTrail becomes aware that information has been collected from a child in violation of applicable law, it will take reasonable steps to delete such information.

10. INTERNATIONAL USERS

StorageTrail operates primarily in the United States.

Users accessing the Platform from other countries understand that their information may be processed and stored in the United States or other jurisdictions where StorageTrail or its service providers operate.

11. CHANGES TO THIS PRIVACY POLICY

StorageTrail may update this Privacy Policy periodically.

The revised version becomes effective upon posting unless otherwise required by applicable law.

Continued use of the Platform after the effective date constitutes acceptance of the revised Privacy Policy.

12. CONTACT US

Questions regarding this Privacy Policy may be directed to:

StorageTrail, Inc.

Website: https://storagetrail.com/

E-Mail: info@storagetrail.com